Generally we do not offer monetary refunds for returned items, due to the nature of our products this is for sanitation and hygiene reasons. However, in some cases, your returned items may be accepted in exchange for online credit either for the full amount or in part dependent upon the reason for your return. This credit can then be used in full or in part to purchase any items from our range at a future date. Please note that any shipping costs you have incurred are NOT refunded by us. You are welcome to contact us at [email protected] where we will be happy to address your individual concerns and resolve the solution as quickly as possible.
In order to minimize any delays in dealing with returned items Please do not return packages without informing us first. This can easily be done by contacting us on our website.